UPDATE (23 September, 9am) 

MESSAGE FROM JOHN MURPHY: COVID-19 – NEW MEASURES AND REMINDERS

Hello

Yesterday’s announcement from the UK Prime Minister to tackle the Covid-19 pandemic continues to support the role of construction in supporting the economy and protecting jobs. This recognises the commitment by everyone in our business and across the sector who played their part over recent months in working safely.

As we now enter a new phase to tackle Covid-19, the safety of our people and our projects remains our primary aim. Across Murphy, we have made significant investment to protect our people, and we have the systems and safety protocols in place thanks to the excellent response from our colleagues. Thanks to all that hard work, all our offices, project and depots will remain open for essential work.

We recognise the importance of agile working and that a blend of home working and office-based activity is the right approach for this business. Following yesterday’s announcement, some may need to revisit that balance and we encourage you to have this conversation with your line manager in the coming days.

Our priority is ensuring the ongoing safe operations of our projects. To help achieve that, people who are not part of the core project team must only visit project sites if absolutely necessary and with prior approval of the BU MD/Ops Director. We would like people to use the various tools we have for remote working and keep unnecessary travel between office and site locations to an absolute minimum.

As always, we need to continue with our high standards of hygiene and maintain social distance. Across the countries where we work, it is important that we maintain these high standards to protect our projects and our people.

We appreciate that this the pandemic has created a need for us to be agile and dynamic, as information and circumstances may change quickly. Please keep connected to the Greenspace Covid-19 Hub, which is the focal point for our communications on the pandemic.

WHAT NEXT

In the longer term, the new normal means we have to live and work with Covid-19. We have to make sure that as a business, we do everything we can to protect our people and our projects, in the same way we did during the height of lockdown. To help us all adapt quickly to local and national measures, we have developed a Four-stage agile response plan. There will be a briefing to explain this approach for line managers coming soon and information issued for them to cascade and discuss with their teams. 

Together, we can protect our people and our projects.

Stay safe.

John Murphy, CEO

UPDATED MEASURES

To help stop the spread, keep our projects operational and protect our teams on site with immediate effect:

  • Only travel to a different project or location for essential project requirements and with approval from BU MD/Operations Director
  • Have a discussion with your line manager about your agile or home/office working arrangements
  • If you can’t work from home then stay in your “bubble”. This means: stay at your normal project, depot or office to limit possible transmission and impact.
  • Our offices will remain safe and open for essential working
  • If you have to go to site, then only visit one site per day and allow 48 hours before you go to another site. If you can’t, then please:
    • avoid moving between sites or offices within any 48 hour period;
    • limit contact with other people on site as far as possible;
    • Avoid the project office, canteen and other welfare facilities;
    • Do not share equipment;
    • Follow the safe systems of work;
    • Practice good hygiene; and
    • Keep your distance.
  • Do not share vehicles except in pre-designated “bubbles”. Do not change the people who you are in a “vehicle bubble” with.
  • Limit face to face meetings – ask yourself – can I hold this meeting remotely? Is there a need for me to travel?

REMEMBER THE BASICS

To make sure that we protect our people and projects, remember these three rules:

  • HANDS: Wash your hands regularly, keep plant and equipment clean, don’t share equipment where possible
  • FACE: It is mandatory to wear a face covering in communal areas (e.g. kitchens, toilets)
  • SPACE: Keep 2m distance where possible and wear a face covering if you can’t. Keep staggering start and break times

ONGOING REMINDERS

  • If you are diagnosed with covid-19 or contacted by the NHS Track & Trace please follow the reporting procedures. Only country MDs can decide to close a project, office or depot. If you have any questions please email businesscontinuity@murphygroup.co.uk
  • There is a coronavirus hub on our website for our employees who don’t have access to Greenspace, our suppliers and sub-contractors. The new ways of working guidance is here
  • If you have any questions about sick pay please speak to your local People Business Partner or ER Advisor

 

UPDATE (18 September, 4.15pm) 

COVID-19: STAY ALERT

We are constantly monitoring the covid-19 situation and government guidance. We are confident that we have great measures in place across all our sites, offices and depots to help protect our people and our business. However we are aware that the number of covid-19 cases are rising across the UK and Ireland and, without speculating, we are planning for changes in government’s policies. We are in the process of developing a four stage agile response plan – which will allow our teams to understand what they need to do at a local level, so we can adapt quickly and calmly if new restrictions come in.

For now we should all continue to follow the established safety protocols that have been tried and tested over the last few months. Our offices and projects remain open and you should continue to attend in line with the working rota/pattern agreed with your line manager.

At the forefront of our minds should be the question “What would I say about the last 48 hours, if Track & Trace contacted me today?” Your simple everyday actions – washing your hands, keeping a safe distance and wearing face coverings -  at work, in public and at home will protect our people and our business.

If you are contacted by NHS Track & Trace or are diagnosed with covid-19 please follow our reporting processes.

If you have any questions please speak to your line manager or email businesscontinuity@murphygroup.co.uk

More will be out next week and thank you for your hard work and commitment to our safety.

 

UPDATE (15 September, 3.45pm)

FACE COVERINGS

 To help keep you safe, unless you are exempt for medical reasons, you must wear a face covering at all of our sites, offices, depots and joint-ventures if you:

  • Can’t keep more than 1 meter apart
  • Are walking around an office (including site and depot offices)
  • Using communal areas such as toilets, canteen and kitchens. Meeting rooms have been set up for social distancing, so you don’t have to wear a face covering during a meeting but you should wear it to and from the meeting room and wipe down desks and chairs.

If you cannot wear a face covering for medical reasons, please contact your dedicated ER Advisor.

Why? The majority of people who get covid-19 are asymptomatic and the virus can last on smooth surfaces for up to 72 hours. Wearing a face covering will help to protect your colleagues. If you need a face covering please speak to your supervisor, local SHES advisor or receptionist. 

UPDATE (15 September, 12pm)

PROTECT YOURSELF AND THE NHS THIS FLU SEASON

Our absolute number one priority is the safety of our employees, suppliers, clients and the communities that we work in. As part of this commitment, we have 500 flu vaccines available to our employees for free.

HOW TO ORDER

To order a free flu jab email occhealth@murphygroup.co.uk. In your email please include

  • Name
  • Email address (work or personal)
  • Mobile number

Line managers can also send in an email requesting a flu jab on behalf of any of their team members who do not have an email address of their own.

If you are entitled to a NHS flu vaccine please don’t request one from us. Instead, you should secure one through your local GP, local pharmacy or midwifery service.

UPDATE (17 JUNE, 11:30am)

Unfortunately, there are some scammers who are using the new UK track and trace system for Covid-19 to try steal information or commit fraud. Click here to view our poster for more guidance. Or, please speak to your Project Leader or SHES advisor for more information.

 GENUINE CONTACT TRACERS WILL NOT: 

  • Call or text from any other number, or withhold their number
  • Ask for payment or try to sell you a product
  • Ask you to call a premium rate number (09 or 087)
  • Ask for credit card or bank details
  • Ask you about passwords or PINs
  • Ask for your personal medical information or that of your contacts
  • Provide medical advice
  • Ask you to download software to your PC or hand over control of your PC, smartphone or tablet to anyone.
  • Ask you to visit any web site except official government or NHS sites

 

UPDATE (29 MAY, 10am)

The UK Government announced a new NHS test and trace system. The service will allow us to trace the spread of the virus and isolate new infections and play a vital role in giving us early warning if the virus is increasing again, locally or nationally.

At a high level the process is:

  • If you test positive for COVID-19 then you will be asked for the contacts of the people who you have been in close contact with
  • The NHS then send a text, email or call your contacts
  • If you receive an NHS alert you should self-isolate and stay at home and apply for a test

You can find out more on the Gov UK website. At this point in time, this guidance applies to England only.

REPORTING

We are reviewing the government guidance and will have more information out soon about our policies and procedures, including sick pay. In the meantime if you get a NHS alert, then please follow the same reporting process as if you are tested positive for COVID-19:  

  • Stay at home
  • Tell your line manager

HOW TO BOOK A TEST

You should book a test yourself through the NHS website. If you don’t have internet access you can call 119

If you are an essential worker you can book priority testing through the Gov UK website

TELLING PEOPLE ABOUT YOUR TEST RESULT

The guidance from the UK government is:

  • If you develop symptoms, you may wish to alert the people with whom you have had close contact over the last 48 hours. You should tell them that you might have coronavirus but are waiting for a test result.
  • At this stage (until the test result is known), those people do not need to self-isolate, but they should take extra care in practising social distancing and good hygiene, like washing their hands regularly. They should also watch out for their own symptoms.
  • You may want to write down your recent close contacts now so that you have them to hand if you test positive.
UPDATE (21 MAY, 9:30am)

COVID-19 TESTING & SYMPTOMS

Loss of taste and/or smell has been added as a new symptom of COVID-19. Anyone with symptoms of coronavirus can be tested. Essential workers can apply for priority testing.

HOW TO BOOK

NOTES

​​​​​​​This test is only if you are showing symptoms – it is not an anti-body test. So it tells you if you have COVID-19 now, not if you have had it in the past

​​​​​​​We expect employees to follow our social distancing guidelines. If notwithstanding those guidelines, an employee has been in very close regular contact (eg shared transportation) with someone who has a positive test result for COVID-19, then they should book a test via the NHS and self-isolate whilst awaiting confirmation of the results.

LATEST UPDATE (11 MAY, 1pm)

SALARY FINANCE: NEW EMPLOYEE BENEFIT

You can access a new range of employee benefits through Salary Finance, a Financial Wellbeing provider. This includes affordable loans repaid through salary, hassle-free savings accounts, as well as financial education including budgeting tips and tools, videos and webinars. Loan product: Representative Rate 7.9% APR (fixed).

Find out more at: murphy.salaryfinance.com

Important: This is an option, not a recommendation. J Murphy & Sons Ltd does not benefit from offering this service and all your communications will be with Salary Finance. Applications will be assessed to ensure the loan is appropriate and affordable for you. For loan products, Salary Finance Limited acts as credit broker exclusively for associated company Salary Finance Loans Limited. References to “Salary Finance” means Salary Finance Limited (acting as loan originator (broker) and servicer) and each of its associated and/or group companies, including Salary Finance Loans Limited (acting as lender).

LATEST UPDATE (7 MAY, 9:30am)

COVID-19 TESTING – ESSENTIAL WORKERS

Essential workers who have symptoms (high fever, new and continuous cough and/or shortness of breath) can be tested for covid-19.

  • This is primarily for essential workers, so please take your key worker status letter with you to an appointment. It is a criminal offence to falsely claim to be an essential worker in order to secure a test
  • The UK government is going to try tracing – so some people may get a text message from the government to be tested, even if they are not showing symptoms and are not an essential worker. In this case it is alright for them to go to this test
  • This test is only if you are showing symptoms – it is not an anti-body test. So it tells you if you have covid-19 now, not if you have had it in the past
  • Employees should book the test themselves using the UK Gov website. There are a number of different options, including a home testing kit
  • If your test is positive for covid-19 then you should stay at home and self-isolate for 7 days or longer if you still have symptoms. You should call your line manager and let them know immediately in case we need to put in extra measures (e.g. cleaning)
  • We expect employees to follow our social distancing guidelines. If, notwithstanding those guidelines, an employee has been in very close regular contact (e.g. shared transportation) with someone who has a positive test result for covid-19, then they should book a test via the NHS and self-isolate whist awaiting confirmation of the results. 

There is more information on the NHS website about the testing process. Please speak to your project management teams for more information.

WHO CAN TAKE THE TEST?

  • All essential workers including NHS and social care workers with symptoms (see the full list of essential workers)
  • Anyone over 65 with symptoms
  • Anyone with symptoms whose work cannot be done from home (for example, construction workers, shop workers, emergency plumbers and delivery drivers)
  • Anyone who has symptoms of coronavirus and lives with any of those identified above
LATEST UPDATE (31 MARCH, 9:30am)

LETTER FROM THE SECRETARY OF STATE TO THE CONSTRUCTION INDUSTRY

It is great to see the Secretary of State, the RT HON Alock Sharma MP thanking us for our industry’s contribution to society at this difficult time and reinforcing the benefit that the construction sector plays in supporting the economy in this current time.

At Murphy we have always said that our purpose is to improve lives by delivering world-class infrastructure. Now more than ever this is relevant and true.

Thank you to all of our teams for your ongoing hard work and commitment.

Find out more on the UK.Gov website.

LATEST UPDATE (26 MARCH, 9:30am)

KEY WORKER STATUS LETTERS

Following the increased measures by government to enforce social distancing a number of situations have come up about key worker status. These include:

  • Hotel accommodation – the government has directed most UK hotels to close.  However some hotels are staying home for key workers, but may ask you to give evidence that you are a key worker
  • Occasionally police stopping and questioning people who are out and about
  • Requests from clients to confirm your key worker status

Please note that the government’s guidelines for key workers are defined as:

  • Front line employees / operatives only
  • Who are based on projects and
  • Critical to the ongoing delivery of utilities and transport infrastructure in accordance with the government guidelines. 

We have to be controlled on the issuing of these letters as we have a moral and legal obligation to ensure they are issued to genuine key workers as listed in the government guidelines only.

If you need a key worker status confirmation, then please call our People Shared Services Centre:

0345 040 4040

This line is open until 5.30pm today and from 9.00am – 5.30pm Monday to Friday.

Our team will check your details against Success Factors and our own internal key worker list based on the government guidelines.  If you have been identified as a key worker, you will get a personalised confirmation by email.  Please have an email address ready, you don’t need to have a company email address.  

If you have had a letter issued as part of nursery or schools placements, then you don’t have to call and you can use the one issued earlier as evidence.

PAYSLIPS APP

We can’t print payslips as the payroll team are working from home. Weekly paid employees got a token in the payslip for w/c 16 March. A guide is in the mid-week SHES pack. Please download it and set it up on your personal phone. Email or call payroll if you need help or don’t have a mobile.

UPDATE (25 MARCH, 4:20pm)

HOTEL ACCOMMODATION

The UK government has directed most UK hotels to close. However some hotels are staying open for key workers, but asking for you to give evidence that you are a key worker. Please ask teams who are relying on this accommodation to phone the People Shared Services team to get a letter emailed to them.

0345 040 4040

This line is open until 5.30pm today and from 9.00am – 5.30pm Monday to Friday.

Our team will check your details against Success Factors and our own internal key worker list based on the government guidelines. If you have been identified as a key worker, you will get a personalised confirmation by email. Please have an email address ready, you don’t need to have a company email address.  

Please make sure you get guidance from your site management team and/or SHES advisor on essential travel for work. Personal and environmental factors vary, so please consider and discuss as a team:

  • Is this travel necessary – and could alternative arrangements be made? Is there someone closer to the site who could do this?
  • Keep to the 2m social distancing norms
  • Many places are no longer offering catering facilities or restaurants. Please take your own cutlery with you as a precaution and only use shops that have clear social distancing measures in place.
  • If you are driving long distances be aware of fatigue and stop at quiet places to get breaks
  • Avoid wearing Murphy branded PPE in public place such as shops, petrol stations and hotels

We are listening and adapting our policies and procedures quickly. Follow government guidance on their websites or for more on what we are doing:

UPDATE (24 MARCH, 11:30am)

The UK government have escalated their response to coronavirus through a series of strict measures to stay at home for the next three weeks. The exceptions for exiting the home include:

  • Travelling to and from work, but only if you cannot work from home
  • For medical or care needs, for example to help a vulnerable person
  • One form of exercise a day – alone or with household members
  • Shop for necessities, as infrequently as possible

To help this national effort to combat the biggest threat in decades, we all need to do our part. Many of our teams need to maintain vital infrastructure services across the country and these roles are critically important. As well as continuing to work on essential infrastructure projects for our clients, the government has confirmed that construction sites can remain open. But we need to maintain rigorous hygiene standards and social distancing guidelines as standard on our sites and offices. Some of our clients may want to take a different stance on this and we are working with those clients to understand their needs.

It is important to protect our teams, so we need to focus on social distancing and those who can work from home should do so. There are a range of different personal and environmental factors to consider, so we need to make plans at a local level to ensure we have the right protective measures in place. Please speak to your site management team / line manager, as they have been asked to review, update and revise Risk Assessments and Method statements to comply with social distancing guidelines and talk to each of their teams about their individual circumstances. I appreciate implementing these measures may cause a challenge but we need to work together to implement this, the SHES team will be sharing more information on this over the course of today.

  • For people on site, who can’t work from home, and who have to use public transport please contact your site management teams. They have been asked to make alternative arrangements to limit or stop any travel on public transport
  • Where you can, you should work from home
  • At all times – adhere to social distancing
  • To protect our business do not post on social media about J Murphy & Sons. You can use Yammer to alert us to any issues and I urge you to speak to your local management team for guidance

Our mission is to protect our people, our business and our future. Our working groups and project teams are working as quickly as possible to update our working methods and put in place measures to protect you. There will be more guidelines out today.

UPDATE (20 March, 4:30pm)

KEY WORKER UPDATES – FRONTLINE EMPLOYEES WITH CHILDREN IN SCHOOL

Following the government’s announcement this morning, we have identified key workers at Murphy and can issue you confirmation for schools and nurseries. Please note that the government’s guidelines for key workers are defined as:

  • Front line employees / operatives only
  • Who are based on projects and
  • Critical to the ongoing delivery of utilities and transport infrastructure in accordance with the government guidelines. 

We have to be controlled on the issuing of these letters as we have a moral and legal obligation to ensure they are issued to genuine key workers as listed in the government guidelines only.

It is not a guarantee you will get a school place as the government have confirmed that available places will be allocated to emergency services employees first – police, doctors, nurses, ambulance crews and their children.

FOR ACTION: If you have children in school or nursery and are in a frontline role please call the People Shared Services Centre as soon as possible. They will be able to issue the documents you need to give your child’s school confirmation that you are a key worker.

0345 040 4040

This line is open until 5.30pm today and from 9.00am – 5.30pm Monday to Friday.

Our team will check your details against Success Factors and our own internal key worker list based on the government guidelines.  If you have been identified as a key worker, you will get a personalised confirmation by email.  Please have an email address ready, you don’t need to have a company email address.  

Please note that at this stage, key worker letters will only be issued to those needing to try and secure an ongoing school or nursery place so that they can physically continue to go to work.

It is important to underline that schools and childcare settings remain safe places for children. But the fewer children making the journey to school, and the fewer children in educational settings, the lower the risk that the virus can spread and infect vulnerable individuals in wider society.

There will be guidance out soon for parents who have not been identified as key workers.

UPDATE (20 March, 12pm)

UK SCHOOL CLOSURES

The government has released the key workers list. We are working through identifying parents at Murphy who are classified as key workers. More will be sent to individuals soon. Please speak to your line manager in the first instance if you have questions about your personal circumstances.

MORE INFORMATION

SHIELDING PEOPLE AT HIGH RISK

The NHS are writing to over 1m people, who they have identified as being high risk should they catch COVID-19. They are being asked to remain in their homes in isolation for 12 weeks. If you're at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted. You can find out more on the NHS website.

IF YOU ARE HIGH RISK

If you are contacted by the NHS, please follow their instructions and let your line manager know (by telephone!).

  • Your line manager should speak to your People Business Partner to make sure you have the support you need.
  • Please email a scan of the letter or forward the email to the People Shared Service Centre. Please include your employee number with the email.

IF SOMEONE YOU LIVE WITH IS HIGH RISK

You should follow the advice of the NHS and UK government. At this time their advice is:

  • If you have someone else living with you, they are not required to adopt these protective shielding measures for themselves. They should do what they can to support you in shielding and they should stringently follow guidance on social distancing, reducing their contact outside the home.
  • If you care for but don’t actually live with someone who is extremely vulnerable you should still stringently follow guidance on social distancing

Please speak to your line manager about your personal situation. In turn they should get guidance from your People Business Partner.

WHO IS AT RISK?

You may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition

The NHS is your most trusted source of information.

WHAT ARE WE DOING?

Our absolute number one priority is the safety of our employees, suppliers, clients and the communities that we work in. We are closely monitoring the situation and should the information change please be reassured that we will act quickly to adapt our plans.

WHAT CAN YOU DO?

  • Your best source of information is the UK and Ireland government and health service websites
  • Please wash your hands with soap and water regularly. Hand sanitisers are only recommended if you don't have access to water
  • If you are concerned speak to your line manager or site management team

STRATEGIC RESPONSE TEAM

We have enacted our strategic response team and are currently carrying out detailed contingency planning across key areas that could affect our business – e.g. people, plant, suppliers and materials, clients and technology.  ​​​​​​​

  • We have set up additional cleaning regimes in our sites, depots and offices
  • We have cleaning teams on stand-by if we need to deep clean sites, depots and plant at short notice
  • We have postponed non-business critical events
  • We have limited business to essential travel only
  • We are going to do business continuity testing for key business support functions (e.g. payroll)
  • Regular communications are going out to all teams. If you are not receiving these please speak to your site management

PLANT AND VEHICLES 

It is very important that we maintain the highest standards of hygiene. Please ask your line manager for the checklists. Vehicles and Plant should be cleaned down at the start of each shift, upon exchange of daily drivers, and at the end of each working day. The following guidance should be implemented and recorded each day:

  • Clean the interior windows with glass cleaner
  • Ensure all personal items have been removed
  • Using disinfectant wipes:
  • Wipe down all door handles internal and external
  • Wipe down steering wheel, gear stick and all levers
  • Clean the dashboard and all switches

 

CPCS CARDS AND OTHER SKILLS CARDS

We have got updates from CPCS, NOCN and CITB that they are having difficulty updating and renewing cards. Where possible, they are trying to move to online training and tests. We will follow and monitor their contingency planning.

It is vital that our multi-skilled teams can continue to operate our projects. So we have made the decision that for the foreseeable future we will accept cards from both our employees and agencies that have expired in the last 30 days. For example we accept cards that have expired on 19 March to 19 April 2020. We will keep reviewing and updating this policy.  

If you have any questions or want to raise an issue please speak to your technical training co-ordinators or SHES advisors.

CONTACTS

UK Government

Murphy

UK Government website

NHS - Take the online NHS assessment service: https://111.nhs.uk/covid-19

FCO website 

Your project management team

E: businesscontinuity@murphygroup.co.uk

UK Emergency messages: 0800 112 4841  

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