What support can you get? 

Helpline 

The team of wellbeing and counselling practitioners offer confidential, independent, and unbiased information and guidance.  

They provide this in a range of ways - by telephone, on-line, and through face-to-face appointments.

The EAP is available at any time of the night or day, 365 days of the year. 

Website 

Our EAP also offers access to Optimise, a wellbeing assessment that you can take at any time. It provides personalised wellbeing information tailored to your responses and has an extensive library of wellbeing information, that can be accessed at any time, including videos, podcasts, and Ted Talks.

It also gives access to ‘The Big Five’ assessments. ​​​​​​​‘The Big Five’ is a set of assessments that aim to indicate an individual’s risk of developing the top five non-infectious diseases: cancer, cardiovascular disease, Type 2 diabetes, lung disease, and dementia.

EAP support

You can also download our Wellbeing Support Kit by clicking the image below

External Support Services

AT A LOSS

UK's signposting website for anyone bereaved and those supporting them. Resources to help you find support in your local area - from funeral etiquette for different faiths, crisis counselling and to help re-home a pet

CALM

(Campaign Against Living Miserably)

Their helpline is for males in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

CONSTRUCTION INDUSTRY HELPLINE

The Construction Industry Helpline provides a safety net for all construction workers and their families in the UK and Ireland. You can call their helpline for confidential 24/7 support or log on to their website.

HENPICKED

Information, top tips and wisdom to help women going through the menopause - happiness, health and wealth 

MUCH LOVED

Is an online tribute website to help you memorialise your loved one. They also provide resources to help you with the logistics (e.g. arranging a service to dealing with legal matters) and a Grief Chat with counsellors service

SAMARITANS

Whatever you're going through, a Samaritan will face it with you. They're here 24 hours a day, 365 days a year.

STAY ALIVE APP

The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

In addition to the resources, the app includes a safety plan, customisable reasons for living, and a LifeBox. Here you can store photos and memories that are important to you.

THE MIX

The Mix is the UK’s leading support service for young people. They can help with challenges you may be facing, from mental health to money and from break-ups to drugs.

Talk to them via their online community, through their free confidential helpline or their counselling service.

MIND

MIND can help in a crisis and give emergency advice. They can also offer crisis coping tools, advising where you can get help when it is not an emergency or what to do if you are worried about someone else. They will also look for details of help and support in your own area.

RESPECT

The Respect Phoneline is a confidential helpline, email and webchat service for perpetrators of domestic violence looking for help to stop.

SHOUT 

Shout is a 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

THE SILVER LINE

The Silver Line is a helpline and friendship service for people aged 55 and over that's open 24/7, 365 days of the week. 

The helpline team can: offer information, friendship & advice, link callers to local groups and services, offer regular friendship calls, and protect/support older people who are suffering abuse and neglect. 

SWITCHBOARD LGBT+ HELPLINE

A safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing. All volunteers are self-identifying LGBT+.

WOMEN'S AID

Women’s Aid is a grassroots federation working together to provide life-saving services in England and build a future where domestic abuse is not tolerated.

There is an instant chat messaging service on their website.

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