Project outline

As part of the Crossrail Station construction, Laing O’Rourke engaged Murphy to deliver the Urban Realm package of works to enhance the new stations at Tottenham Court Road to both the eastern and western ticket halls.

The Tottenham Court Road Crossrail Station is located in the heart of Soho and is surrounded by numerous businesses. The following streets were included in the project; Dean Street, Great Chapel Street, Diadem Court, Fareham Street, and Goslett Yard.

Murphy provided the finishing touches to the project so that the public could enjoy the new pedestrianised areas boasting natural stone paving and improved lighting. A whole new drainage system was completely reconstructed to allow rainwater to flow and completed with decorative wall-mounted lighting.

Project delivery
  • Stakeholder liaison
  • Production of traffic management design
  • Supply, installation and maintenance of traffic management
  • Installation of new surface water drainage system
  • Full depth reconstruction of existing carriageways and footways
  • Installation of new lighting and street furniture
  • Management and co-ordination of all statutory utility works
  • Granite kerbing and sett paving
  • Yorkstone paving
  • Carriageway resurfacing and footway mastic asphalt
  • Installation of PAS68 compliant security measures
  • Wayfinder installation
  • Aerial view of Tottenham Court Road station.
    Aerial view of Tottenham Court Road station.
  • Pedestrian walkaways.
    Pedestrian walkaways.
  • Reconstruction of footways.
    Reconstruction of footways.
Key challenges

Located in the heart of Soho and London’s theatre area, it was of paramount importance to keep the movement of both pedestrians and vehicles flowing. Accessing and exiting properties had to be maintained at all times and deliveries also needed to be accommodated for a number of businesses in the vicinity, including Tesco, Soho Youth Hostel and Pizza Express. The several phases were carefully planned and coordinated to keep all disruption to a minimum. Site works were protected with strong wall fencing, which provided safe pedestrian walkways across the works.

There were a number of stakeholders who needed to be kept abreast of progress on this project – as well as the direct client, Laing O’Rourke, Murphy was keep in touch with Crossrail, Westminster City Council, Transport for London and all the local residents, businesses and visitors. The project team was co-located with the client and held regular progress meetings and site visits so that there was continuous communication during the project.

With numerous changes to the programme delivery, Murphy were able to react to the client’s needs with the use of a directly employed workforce. From a health and safety aspect there were numerous services located in this project but with the use of vacuum excavation and Leica DD SMART utility locator solutions, Murphy were able to minimise the risk around utility strikes.

Off the back of this project, Murphy were commissioned to manage all statutory diversion works on behalf of the client. This was due to their confidence knowing that Murphy can successfully manage and deliver this process.

Related projects

Elephant park project.

Urban Infrastructure at Murphy

The Urban Infrastructure team completes projects that involve hard landscaping, utilities and drainage upgrades, the construction of new roads, the installation of street furniture and other public realm work. 

Find out more

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